• Incident and Grievance Form

    Incident and Grievance Form

  • Purpose

    Use this form to report the following incidents and grievances:

    • Incidents: Injuries, near misses, safety/security concerns, data/privacy breaches, environmental issues, or service outages, etc.
    • Grievances: Discrimination, harassment, bullying, retaliation, unfair treatment, wage/scheduling issues, disciplinary disputes, policy violations, ethics concerns, or quality of service, etc.

     

    Submission Instructions

    The primary preferred submission method is via jotform. Alternatively, download the necessary form on our website: https://www.health.gov.ck/incident-and-grievance-form/ and submit via email to tmo.helpdesk@cookislands.gov.ck or submit form physically to a Supervisor, Manager or Human Resources (HR).

     

    Note: In the event of an emergency, contact emergency services immediately before submitting a report.

     

    Confidentiality and Commitment

    All information provided will be managed confidentially, adhering strictly to TMO policies and applicable regulation and legislation. Reporting an incident or grievance will not lead to discrimination or retaliation.

    Ensure all sections are completed accurately and honestly to enable a fair and timely assessment.

  • A. Report Details

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  • B. Parties Involved

  • C. Classification

    Instructions: Tick the item or category that applies to the statement below.
  • D. Description of What Happened

  • E. Immediate Actions & Harm

    Instructions: Tick the item or category that applies to the statement below.
  • F. Evidence Attached

    If you are filling this out on PDF please attach evidence via email.
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  • G. Impact & Desired Outcome

  • L. Declaration & Consent

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  • Should be Empty: